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Building Operations Hiring a New Laundry Provider?
Hiring a New Laundry Provider?

Having an in-house laundry room in your building is a boon to your residents - but before you bring in a company to build out a laundry room, or hire a new company to manage an existing one, it pays to ask a few pointed questions. In this s…

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Security Preparing for the Worst
Preparing for the Worst

Emergency preparedness--especially for possible violent attacks at home, work and in public spaces--was the theme of a Manhattan symposium hosted last month by property management firm FirstService Residential and aimed at property managers…

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On The Board Residents and Mental Health
Residents and Mental Health

When a resident is, or appears to be struggling with mental health issues, knowing what to do or how to help can be a tough call. In this clip, two industry pros talk about boards' obligations - and limitations - when it comes to navigating…

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Q&A Q&A: Penalizing Neighbor for Noisy Grandkids
2019 April Q&A: Penalizing Neighbor for Noisy Grandkids

Q. I have an upstairs co-op shareholder who hosts four grandchildren every weekend, and allows them to run, jump, stomp, and roughhouse late into the evening from the time they arrive on Friday until they leave on Sunday around 9:00 pm. A…

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Q&A Q&A: Breaking Up Is Hard to Do
2019 April Q&A: Breaking Up Is Hard to Do

Q. My fiancé and I share a co-op, and we are not getting along. I want out, but he doesn’t. The co-op is in both our names. So what would happen? Do we have to sell and vacate? Truth be told, he no longer wants to be with me. I want to se…

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