Category: Shareholder Relations

Shareholder Relations Set of hands with posters, a megaphone, signs, banners and placards. Vector illustration in doodle style.
Free Speech vs. House Rules

The First Amendment of the US Constitution guarantees the right to free speech and expression - but how does that right apply to the residents of multifamily co-op or condo buildings? Does it apply at all? Can you - or the guy down the hall…

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Shareholder Relations Neighbor Noise
Neighbor Noise

Noise is an acknowledged part of urban life - particularly apartment living.  Some of it - traffic, garbage collection, people shouting on the street - is external, and is controlled (theoretically, anyway) by zoning laws and noise ordinanc…

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Shareholder Relations Vulnerable Residents
March 20, 2020 Vulnerable Residents

Multifamily residential buildings provide both privacy and community. Privacy, because a recluse in New York City can have almost anything delivered to his door and thus never have to leave the sanctuary of his apartment; and community, bec…

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Shareholder Relations Conflict in Client Communities
Conflict in Client Communities

Of all the skills a good property manager must possess, conflict management is high up on the list. Not just knowing how , but when to step in (or not) is part and parcel of helping boards and residents maintain harmony and quality o…

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Shareholder Relations Managing Conflicts
Managing Conflicts

Living in a multifamily dwelling requires tolerance for other people, particularly when those people are noisy, smelly, or have questionable taste in door decorations. In New York, where the majority of people share a wall with at least one…

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Shareholder Relations Managing Multifamily Buildings
Managing Multifamily Buildings

Whether you manage a tight-knit building with just a few units, or a sprawling development with hundreds, property management comes with unique challenges. In this clip, two industry veterans let us in on the biggest ones they face in servi…

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Shareholder Relations Residents and Mental Health
Residents and Mental Health

When a resident is, or appears to be struggling with mental health issues, knowing what to do or how to help can be a tough call. In this clip, two industry pros talk about boards' obligations - and limitations - when it comes to navigating…

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Shareholder Relations Board Malfeasance
Board Malfeasance

Most co-op, condo, and HOA boards are made up of honest people who truly want to act in the best interest of their community -- but sometimes bad actors do wind up on boards, and sometimes even whole boards can be corrupt. In this short cli…

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