Category: Building Operations

New York City co-op and condo boards are facing a more complex, regulated, and expensive property management landscape. Rising operating costs, evolving local laws, insurance challenges, and residents’ expectations mean that “business as us…

The call came in the middle of an extreme cold snap: the boiler at condo building in Queens had gone down and the building had no heat and no hot water. This property runs on a dual-fuel boiler system that can operate on either natural gas …

Spring cleaning in a multifamily building is as much about protecting value, reducing liability, and showing residents that their building is well cared for as it is about simply tidying up after months of slush and salt. For managers and b…

Increasing residents’ monthly fees is never popular, but with insurance, labor, materials, utilities, code compliance and other operational costs rising across the board, your building’s cash inflow needs to reflect economic realities in or…

Transparency is touted as a cornerstone of good board governance. Shareholders and unit owners want—and have the right—to see what goes on behind the curtain at board meetings and better understand why certain decisions are made. Residents …

It’s a truism that nothing lasts forever—and that includes management contracts. Shared interest communities change management companies all the time, and for a variety of reasons. Those reasons can range from cost to effectiveness and ever…

While climate change may have reduced the frequency of multi-foot snowfalls in the New York metro, when we do get dumped on, the precipitation tends to be heavier and icier than the fluffy drifts of decades past. With that shift comes conce…

Having an in-house laundry facility is more than just an appealing amenity in multifamily communities—the ability to get this fundamental chore done without leaving their building offers residents accessibility, safety, and comfort. After l…

When a parking garage in lower Manhattan collapsed in 2023, killing one person and injuring several others, New York City was forced to confront the fact that many of its parking structures were old, overburdened, under-maintained, and stru…

January marks the beginning of a new chapter for the property management industry, and with it comes a fresh focus on technology, compliance, resident expectations, and serving client communities better than ever. Having adjusted to the cha…