In a perfect world, the relationship between a management company and the co-op or condo it serves would be harmonious, with few—if any—bumps in the road. But this is New York City, and if that vital relationship sours, your board could …
For most boards, the fees charged by their management firms are just a fact of doing business. Aside from signing the initial contract, most board members probably do not give much thought to how those fees were initially determined, bey…
People love to tell stories about their jobs and the people who work in building management have plenty of good ones to share. That's probably because the industry revolves around people and something very important to them, their homes.…
Peace of mind comes from knowing that not only do you have the right people doing the right job, but also knowing that those people work and respect each other personally and as a team. Having been a building superintendent for almo…
They're inside your favorite restaurant and out in the streets. They stand inside doorways and behind desks. They're up in the sky and far below ground level. They're everywhere. From the classic diner waitress apron to the busboy's jacket…
Lots of co-op and condo buildings in the city play host to one or more permanent guests on their ground floors; sometimes it's a mom-and-pop hardware store, or maybe a row of sleek, upscale boutique clothing stores. Humble or haute, commer…
For most co-op and condo owners, the question of whether or not their building's doorman or concierge or security guard is unionized is a non-issue - one that only comes up when lengthy contract negotiations loom on the horizon. The subtle…
They have to worry about everything from keeping track of financial reports to whether the masonry will survive another winter. They collect maintenance, track repairs, and soothe ruffled shareholder feathers. If they don't know how to …
On February 8, 2001, The Cooperator presented its annual Leadership in Management Award to three managing agents who went "above and beyond the call of duty" in seeing to the needs of their buildings and residents over the last year. Th…
Going solo, doing it your own way, the right way. That’s what the three principals of Impact Real Estate Management decided to do. When the three met five years ago, they all had the same idea. They agreed many in the management business we…