Having an in-house laundry room in your building is a boon to your residents - but before you bring in a company to build out a laundry room, or hire a new company to manage an existing one, it pays to ask a few pointed questions. In this s…
When a resident is, or appears to be struggling with mental health issues, knowing what to do or how to help can be a tough call. In this clip, two industry pros talk about boards' obligations - and limitations - when it comes to navigating…
It’s been a long time since most people have felt comfortable just leaving their front doors unlocked. For better or worse, security has become the order of the day – and technology follows security needs. Today, that path leads to electr…
Running a community association requires boards and managers to work with people from all walks of life, including those who have unique experiences, wants, needs, and challenges. That may also apply to people with behavioral or mental heal…
When everyday problems arise in a multifamily building or community association, residents frequently turn to their friendly neighborhood jack-of-all-trades: the superintendent (Depending on where you live, you might call him or her your bu…
If you're not fortunate enough to have a washer/dryer in your apartment, the next best thing is a communal laundry room -- and those facilities have come a very long way since the days of bleak, fluorescent-lit basement spaces with a couple…
Most co-op, condo, and HOA boards are made up of honest people who truly want to act in the best interest of their community -- but sometimes bad actors do wind up on boards, and sometimes even whole boards can be corrupt. In this short cli…
Technology - in the form of mobile apps, improved connectivity, and the Internet of Things - has forever changed how property managers serve their client communities. In this short clip, two management pros talk about how tech has impacted …
While it may seem like a smaller building or community might be a cakewalk to manage compared to say, a 1,000 unit building or HOA with amenities, landscaping, and other aspects demanding attention, the fact is that dealing with tiny commun…
Little in life is more nerve wracking than that first day on a new job: ‘Are you prepared to do this?’ ‘Are you even qualified to do this?’ ‘Is your shirt buttoned correctly?’ ‘It is, right?’ ‘Why does it look wrong?’ ‘Should you change you…