Category: Management

Dealing with indoor pests -- be they rodents, bugs, or even birds -- in multifamily settings has been a challenge ever since humans started living in close proximity to one another. In this clip, a trio of pest control experts discuss how t…

When a community association enters into a contract with a professional management company, board members may feel a sense of relief. After all, much of the burden of running the community's daily operations has now been transferred to (hop…

While crime rates have been falling consistently for decades -- even in large metropolitan areas -- security and safety will always be a top concern of both managers and boards. In this video clip, a security tech pro discusses some of the …

Nobody gets into property management thinking it's going to be an easy, totally stress-free career -- on the contrary, many pros get into the field precisely because they enjoy a challenge, and prefer that every day come with a new and diff…

Was your building’s elevator installed before 2009? If so, it will probably require the installation of a door monitoring lock in order to be in compliance with a new regulation passed by the City.   New York City adopted the new rule to…

Having an in-house laundry room in your building is a boon to your residents - but before you bring in a company to build out a laundry room, or hire a new company to manage an existing one, it pays to ask a few pointed questions. In this s…

When a resident is, or appears to be struggling with mental health issues, knowing what to do or how to help can be a tough call. In this clip, two industry pros talk about boards' obligations - and limitations - when it comes to navigating…

It’s been a long time since most people have felt comfortable just leaving their front doors unlocked. For better or worse, security has become the order of the day – and technology follows security needs.  Today, that path leads to electr…

Running a community association requires boards and managers to work with people from all walks of life, including those who have unique experiences, wants, needs, and challenges. That may also apply to people with behavioral or mental heal…

When everyday problems arise in a multifamily building or community association, residents frequently turn to their friendly neighborhood jack-of-all-trades: the superintendent (Depending on where you live, you might call him or her your bu…