Despite the best intentions of board members, residents, and even managers, co-op and condominium properties don’t always run like well-tuned machines. Sometimes they hit a bump in the road...and sometimes they break down completely. The re…
Of all the skills a good property manager must possess, conflict management is high up on the list. Not just knowing how , but when to step in (or not) is part and parcel of helping boards and residents maintain harmony and quality o…
Say you and your spouse own a single-family home. You’ve got two grown kids and a couple of grandchildren. When the time comes, assuming your will and other end-of-life documents are in order, seeing to it that your property and assets are …
The unit owners in your condominium have been noticed for deposition in the pending transition litigation. Now they have come to you, the property management team, with questions. What should they expect at the deposition? What kinds of que…
To describe the life of a property manager as 'busy' is an understatement. From visiting client communities to answering endless board member and resident queries, to fielding bids from contractors—the property manager's work is never compl…
While children are most certainly the future, in the present they can often be a bit of a handful. In buildings and associations where residents live in close quarters, it’s inevitable that unit owners without kids will cross paths with the…
Living in a multifamily dwelling requires tolerance for other people, particularly when those people are noisy, smelly, or have questionable taste in door decorations. In New York, where the majority of people share a wall with at least one…
Hiring a new management company - to replace your current company, or for the first time ever - is a big deal for a board. Knowing what to look for in the person or people who will be handling crucial business and administration for your co…
In-house gyms and fitness centers are some of the most popular amenities a co-op, condo, or HOA can offer residents and prospective buyers -- but just plunking down a treadmill and some barbells in a common room doesn't exactly qualify. In …
Securing the safety of residents and their personal property is one of a condo, co-op, or HOA board's most important duties. In this clip, two security pros reveal the biggest blunders they see board-management teams make, and give some ins…