Q&A: Disturbing Neighbors

Funny man with a lot of different pills on his face. Medicine concept

Q. I live in a condo where there are quiet hours after 9 p.m., and all disturbing noise, no matter the time, can result in a fine. Two months after I moved in, the downstairs neighbor moved in, and it’s been a nightmare ever since. Banging, screaming, fights, rude guests who loiter and scream in front of the building. Three months after he moved in, I finally complained to the association, and they served the downstairs guy a cease and desist notice. Upon receiving it, he came directly to me and tried to smooth things over. It was shocking. He flat out admitted to being a drug dealer, and offered me illicit substances as an olive branch. I didn’t have my phone to record the convo, and wasn’t sure a record of it could be used anyway, given that he didn’t permit me to record it. At any rate, since then the noise level has gotten worse and worse. His live-in girlfriend screams frequently, and I’m told (by him) that she’s “hard to control when she’s drunk.” They have extremely loud sex at 1 a.m. while I’m trying to sleep; just today while on a work call, noise erupted from downstairs that could only be a psychotic episode from drug use, babbling sounds like speaking in tongues, thrashing, banging. I recorded the noise and sent it to management. They’ve told me over and over again to contact the police, but the police have told me they can only intervene if the resident is disturbing the peace or if there is a domestic disturbance. This is one for the books. Is anyone able to impart any advice?

                      —Shaken and Disturbed

A. “Living in a high-density city like New York certainly presents challenges to people living peacefully with one another when separated by thin walls, floors, or ceilings,” says attorney Adam Finkelstein of Manhattan law firm Kagan Lubic Lepper Finkelstein & Gold, LLP. “As such, there is a level of disturbance that must be accepted here that would not otherwise be expected in less concentrated areas. Day-to-day sounds during normal waking hours are just a fact of life that do not afford remedy, even though some may have a heightened awareness of those noises and are therefore more upset by such intrusions on their lives.  

 “Here, though, the letter-writer is describing sounds that appear to be beyond the norm. In this regard, while overhearing a conversation one afternoon through a common wall between apartments, or a person practicing their trombone at 8 p.m. every other day may be annoying, it does not rise to a level of being actionable; dealing with screaming, fighting, banging on walls, and loud sex during what would typically be deemed sleeping hours (after 11 p.m. and before 7 a.m.) does create a potential claim for the affected neighbor. 

 “The question though arises as to who has the burden of bringing this situation under control. In a cooperative, the responsibility could arguably fall on the board, because in that context the cooperative is the landlord and therefore has an obligation to provide habitable accommodations. If the noise level, timing, and frequency impacts the ability of the affected person to use their own apartment, the affected resident may be able to seek an abatement and avoid paying maintenance or a portion of the maintenance until the situation is resolved. In this case, however, the affected owner resides in a condominium. In a condominium there is no landlord-tenant relationship, and therefore no warranty of habitability. Therefore there is no obligation on the part of the board to address a noise issue as a condition of receiving monthly common charges. Likewise, while there may be condominium rules—and even the power granted to the board of managers under the bylaws to take action or impose fines for conduct that violates the rules—there is not usually a mandate that a board actually take such action on behalf of the affected unit owner, such action being discretionary by the board.

 “Therefore, if the board here is not taking action with regard to these problems, the letter writer may be forced to bring its own action for nuisance against the offending neighbor. An action for nuisance allows the affected owner to seek damages that result from a neighbor’s actions on the neighbor’s property that are (a) substantial in nature, (b) intentional in origin, (c) unreasonable in character, (d)  interfere with a person’s right to use and enjoy their property, and (e) caused by another’s conduct in acting, or failing to act. If the letter writer can prove these elements, they would be able to seek damages for the adverse impact this conduct is having on their use of their property. 

 “Of course, bringing an action for nuisance will take time and cost money. To the extent the letter writer is not prepared to spend either, they still do have the recourse of seeking police intervention. It is possible that the conduct cited violates criminal code, and that would give the police the ability to take action if they see fit. The problem is that the writer cannot compel the police to take action, as the police maintain the discretion with regard to enforcement of the laws in this context, which is beyond the writer’s control.”

Related Articles

Managing  Disruptive Residents

Managing Disruptive Residents

Empathy, or Eviction?

Man feeling tired in the morning after a bed sleep

Q&A: Noisy Neighbors

Q&A: Noisy Neighbors

Loud noisy neighbours disturbing unhappy couple in bed. Problems in neighbouring apartments at home vector illustration. Young annoyed man and woman cannot sleep, fighting or quarrel.

Handling Sensitive Complaints in Co-ops & Condos

Sex, Smells, & Nuisances

Harassment in its Many Forms and Types

Dealing With Harassment

Separating the Impolite from the Illegal

Bad Neighbour

Q&A: Curbing the Complaints

Q&A: Curbing the Complaints

Repair work at neighbours. Irritated young man relaxing on couch cover ears with pillows annoyed by noisy neighbors suffer from headache wish silence. Thin walls at home flat without sound insulation

Q&A: Curbing the Complaints

Q&A: Curbing the Complaints

 

4 Comments

  • This is amazing to me. I don't know how condos work, but what is management for if they won't take action against someone as outrageous as this? As for the NYC police, I've called them (actually made a complaint on 311) about a New Year's Eve party that was very loud at 2 am (I had to work the next day). Cops knocked on the door of the partiers in about 20 minutes, and there was silence after that. Writer says "disturbing noise ... can result in a fine." Is someone on the take? A drug dealer ignored by the police? I'd call my city council member's office. next.
  • In response to "shaken and disturbed" I live in a co-op and we have had similar complaints when I was on the board. My suggestion to you is; set up a meeting time for a conversation (and email ) with your management company as well as your BOD and legal team. In my experience situations like yours needs to be handled by using a team approach. You may choose to call your local law enforcement at the time the noise is occurring. Good Luck
  • if you living in NYC: 1) Call 311, file nose complaint, record cmplaint # 2) Call local precinct, complaint about noise. 3) Send email to board. Make it steps your daily routine. And patience. Don't waste money on lawyers.
  • Hi, I live in a coop on Long Island where the person underneath me is a computer geek and a gamer. He also works from home as well. He has affixed apparatus and speakers to my floor to shake wherever I am in my coop and does it so you cannot sleep or stay asleep. He plays sounds and noises that are through speakers that hurt your ears with volume and pressure but only sound like hissing or unidentified sounds. He does so many unmanageable things as well. He is a very sick young man. I am a senior citizen and I lived there before he moved in and it's gotten to the point that I can no longer live there. I have made so many complaints over the past 3 years that the management co, and the board has decided that I am making unfounded insurance complaints and gave sent me a letter from a lawyer calling it that, and then they charged me almost 600 dollars as an expense and put it in my monthly maintenance with no invoice attached. They charged me a monthly late fee for it when I refused to pay it, and after the charge went to almost 900 dollars I finally said enough is enough. All the complaints I made regarding this guy which I will call Adam, were a result of him violating the house rules, but they would only ask him if he were doing these things, he would say no or he would say he had emergencies that required him to do things like an emergency electrical problem he said he had on a Sunday afternoon that he had to install a new microwave above his stove. I have tried to call the police, no good. I have tried to work with the police community activity agency, no good. I have even offered to go to arbitration, he kept delaying or cancelling the appointment date. He is in his late 30's and he figures a way to make me look like a crazy woman to everyone because I am distraught, could not sleep, and continue to have to go to friends, family and even hotel rooms to sleep. I can't afford to pay for a lawyer, and I have tried to call the housing authority and even spoke with the Mayor in this town for assistance, but he referred me back to this terrible management company we have or the terrible board that has been in power for the last 7 years. I have looked into so many avenues but hit a brick wall because the town has their own police department, housing authority, mayor, court system and the like, so I can't complain to Nassau County. There are laws governing harassment and what Adam is doing to me, but I have asked the police to charge him and they said they have to witness it. I have complained that the this building management and the board is in violation against quite enjoyment and habitability of my co-op, but once again they did nothing. If someone could shed some light into any agency that might be able to help me I would greatly appreciate it. I have years of trying to solve this problem myself, but it seems that without paying substantial amounts of money to litigate against all parties, there is nothing I can do. And even I spend all this money I have been told it's hard to prove. This guy Adam is a really slick individual, and unless there is someway to get a court order to access his apartment, there is no way I can provide what he is doing. I would like to add in my closing statement that before anyone considers buying a coop I would highly recommend you think twice and read what has happen to me. I am sure there are so many more stories waiting to be told, we just don't get to see them.