Toting your dirty clothes down to the laundry room is a regular ritual for many in NYC - and the experience has come a long way since the days of dank, dimly-lit, basement spaces with cobwebs in the corners and nowhere to sit (not that you'd want to hang out down there for long anyway...). These days, technology and improved management has made a necessary chore a bit less onerous. Here, a pair of laundry pros discuss new developments in their industry, and how they translate to multifamily communities.