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THE COOPERATOR 
 — MARCH 2019    
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FB 952 - RMU Cooperator UPDATE.indd   1 
12/13/18   11:13 AM 
“Today, most buildings are looking to- 
ward greener cleaning solutions, which are  could be related to refuse. In Boston, this  going to spend more man power checking  party vendor to deal with a bigger or more  
signifi cantly less caustic than products used  could mean graffi  ti tagging, or putting gum  for algae and moss to see that those are not  complicated clean-up job, a board needs  
in the past,” he further adds. “In the event  or stickers on walls, etc. It’s similar for a  embedding  themselves  in  the  wood  and  to make an informed decision. “We always  
that a board decides to hire a professional,  portfolio manager, but they’re just not at the  causing issues” than would be spent simply  ask boards how they feel about the vendors  
it must verify that the contractor is properly  property on a daily  
licensed and insured for use of scaff olds, in  basis – and regional  
the event that they are needed.” 
Manage That Maintenance 
While even the most capable manager  erty quarterly or  
cannot handle the entirety of an associa- 
tion’s exterior maintenance on their own,  on how their organi- 
he or she can certainly act as the conduit  zation works. When  
through which all activity fl ows. 
“A maintenance routine varies depend- 
ing on whether you’re a site manager, a re- 
gional manager or portfolio manager,” says  morning, and  then  
Sean Jordan, a director of property manage- 
ment with FirstService Residential in Can- 
ton, Massachusetts. “Normally, you would  
have  daily, weekly,  monthly,  quarterly,  tions exterior power  
semi-annual and annual calendars that you  washing as a means to get rid of those espe- 
would use to track schedules, and one re- 
curring item throughout would be cleaning.  vinyl siding, I’d recommend doing this in  also want to go out and proactively pick up  than the greener alternatives on the mar- 
For a site manager, the expectation should  the springtime, and when entering the fall  any broken branches or other debris where  ket. Boards and management should weigh  
be that they’re out walking the property at  as well, if necessary” he says. “Proactively  people may be walking to spare them any  these  variables  when  purchasing  fi rsthand  
least once per day, checking to see if any- 
thing looks diff erent from the day prior that  more moss build-up is a good idea; you’re  
managers  will  be  
surveying the prop- 
monthly, depending  
I was a site manager,  
I’d personally walk  
the property in the  
again at the end of  
the day.” 
Jordan, too, men- 
cially pesky stains. “For properties that have  will have to go out and scrape them off . You  just more toxic for the greater environment  
painting in areas that are inclined to have  trip hazards.” 
putting a few coats of  they’d used up to that point,” Jordan notes.  
paint on the surface in  “Are these vendors meeting expectations?  
question to discourage  Or did they start strong, and then fall off ? If  
moss growth in the  the latter, that could be because a new em- 
fi rst place.   
Major storms can  tion. We have cleaners with whom we like  
bring with them ma- 
jor problems, some  en and vetted. Some companies specialize  
of which can sully a  in diff erent materials and designs so you  
building’s exterior. “If  can assess things case-by-case, or you might  
there’s a really bad rain  evaluate based on the chemicals they use  
storm, you get a lot  and decide if that’s right for your property.” 
of debris that washes  
down,” Jordan ex- 
plains. “If you have a  ous chemicals can have diff erent eff ects on  
grate on the property,  diff erent properties depending on the build- 
and the leaves semi-embed themselves, you  ing materials used, and some products are  
When  it comes  time  to hire a  third- 
ployee has been charged with your associa- 
to work at our properties who’ve been prov- 
Better Living Through Chemistry 
It may seem like a minor detail, but vari- 
“Regularly scheduled  
exterior maintenance  
is important, and it  
is helpful to have a  
staff  dedicated to that  
maintenance, when  
possible.” 
                  —Mark Anker 
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